Welcome! SOUTHBOUND

This page is our way to make sure you feel accompanied all the way through your travels to Chile. Here, you will be able to download your Travel Itinerary, check out pick up times and contact our customer experience team who will be happy to assist you with any questions you may have about your travel arrangements. Also, if you have some feedback, we’d love to hear it. 

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Find Your Itinerary

If you wish to search for information about a specific reservation, enter your reference code.

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SOUTHBOUND CONTACT INFORMATION

Our service hours for calls and whatsapp are from 08:00 am to 05:30 pm from Monday to Friday

To reach Customer Experience please contact us at:

 ​​+56 (9) 6306 0399  ​​travelassist@southbound.travel

For Emergencies, please contact us at:

+56 (9) 9639 1191  ​​emergency@southbound.travel

YOUR OPINION MATTERS

In a constant effort to improve, we would highly appreciate you taking a minute to answer the
following online questionnaire. Please follow the link below:

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OPTIONAL TOURS

Explore Chile and its destinations even more through a wide range of optional excursions that we have prepared for you, find them below:
City Tour Santiago
Full Day Viña del Mar - Valparaiso
Half Day Santa Rita Winery
Full Day Casablanca Wine Valley
Full Day Osorno Volcano & Petrohue Waterfalls
Full Day Ancud & Penguin Colony
Half Day Milodon Cave
Half Day Fort Bulnes

Travelife Sustainability Certification 

Our conviction is that sustainability meets the needs of the present without compromising the well-being of future generations. It is a balancing act, founded on respect for nature, universal human rights, economic justice, and a culture of peace.

We have implemented best practices to operate our business in an environmentally and socially friendly way. During this ongoing process we are guided by the expert team of Travelife (https://www.travelife.info).

In business, sustainability approaches tend to result in increased operational efficiency, reduced waste, and increased product differentiation. All of which support our main goal of a positive, sustainable and long term development of our company.

Our Southbound team supports each of the established policies. Nevertheless, we are convinced that it is up to each one of us to make a difference and to set an example.

We hope you share our conviction and will apply sustainable practices while traveling with us in our destination.

Thank you
Your Southbound team.

Responsible Tourist Code of Conduct -Click Here

Southbound

Estación #535, Puerto Varas - CHILE

+56 65 2854140

info@southbound.travel

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